The primary training event for managers and RFO’s has an exciting new look! For 2019, the event will be merged with the International Institute of Municipal Clerks (IIMC) event 'Broadening Your Horizons – An International Perspective on Citizen and Community Engagement'.
Your innovative conference will feature training sessions, workshops and presentations delivered by some of the key experts in our sector as well as speakers from the international community. The conference also offers extensive opportunities to network with other managers and RFO’s from councils of any size who are professionals in leadership positions or aspire to be so.
Attend the event to:
- Gain practical advice on leadership in a challenging environment
- Discover the gap in your service you never knew existed
- Learn how to deal with bullying in the workplace
- Appreciate the relationship challenges and opportunities with your principal council(s)
- Understand what it takes to become an effective leader, develop resilience and build high performing teams
- Find out the challenges of working in a devolved administration
- Uncover the relationship between digital services and democracy
Scroll down to view more information on the speakers and sessions.
Attend and log 2.5 CPD points per day! Click here to log your 2.5 CPD points.
Your Early Bird Price - Early bird discount ends 1st May 2019
Day delegate (Wednesday or Thursday) - £135 + VAT
2 day conference, single occupancy - £370 + £55 VAT
2 day conference, sharing - £320 + £53.50 VAT
Includes conference on the 5th & 6th June, accommodation on 5th June & networking BBQ.
A Closer Look at Your Agenda...
Insights into High Performance
Dr Cath Bishop, Olympian, Diplomat, Leadership Speaker
Cath focuses on the importance of mindset, behaviours and relationships in maximizing performance, coping and thriving with change and developing collaboration.
Challenges & Opportunities for Local Council / Principal Council Relations
Monica Fogarty, Joint Managing Director, Warwickshire County Council
Warwickshire has three tiers of local government, including 203 town and parish councils, 5 district and borough councils (one borough is unparished) and the county council so the local democratic landscape is complex, varied and vibrant.
The county council greatly values its relationship with town and parish councils, recognising that positive and regular dialogue is key to engaging residents at a grass-roots level and building a strong sense of community spirit. We have a framework in place to support this, including investing in Warwickshire Association of Local Councils specifically to build capacity within town and parish councils to be strong community leaders - we know there is a wealth of skill, knowledge and commitment within our local councils and we are committed to enable this to flourish.
Preparing for the Unexpected
Annie Child PSLCC, City Clerk, Salisbury City Council
Using the Salisbury poisoning incident as an example, Annie will consider how a local council can prepare for the unexpected by building resilience and skills in the staff team and councillors.
Discover the Gap in Your Service You Never Knew Existed
So, you think you deliver a great customer experience? Think again. Geoff Ramm is the creator and author of Celebrity Service and will challenge you to create the gap in your service you never knew existed. Discover the inspiring philosophy. Immerse yourself in the engaging stories from around the world of the ‘people’ who are making a real difference for the way they serve. Leave with award winning ideas to create a greater experience for everyone you work with.
Click here to view a sample of the photographs from the 2018 event.
The Leadership in Action Conference is generously sponsored by: