Civility & Respect – Respectful Social Media

How councils and councillors can get the most from social media and realise the opportunities it presents whilst dealing effectively with the problems that can arise.
For Clerks and Officers, we’ll consider the opportunities and risks across different social media platforms from a civility and respect perspective. We will explore a range of proactive and pre-emptive strategies councils can put in place to set themselves up for success. We’ll learn what to do if things go wrong and how to manage a range of scenarios from trolling to harassment and practical what steps you can take.