Practitioners’ Conference 2020

Following the hugely successful 2019 Practitioners’ Conference we are delighted to announce the 2020 Practitioners’ Conference will take place on Wednesday 26th & Thursday 27th February at Chesford Grange, Kenilworth.

Topics at this popular event will include:

  • Confidence, Change & Boosting your Well-being
  • “The Art of the Difficult Conversation”
  • Crime Prevention & Community Safety
  • Reducing Energy Bills & Carbon Emissions
  • Top Appraisal Techniques
  • Data Protection
  • Dealing with Councillors with Criminal Records
  • Setting up a Community Interest Company
  • Simple, Effective & Cost Efficient Steps Local Councils can take to Tackle Climate Crisis
  • General Power of Competence
    And much, much more!

Hurry! Only a few places remaining

Buy your ticket

Attend this event and log 2.5 CPD points per day!

Please note that there are now only three rooms available at the overflow hotel (Ramada), please phone Natasha Studer on 01823 253646 to book a room.

Day Delegate

from £105 + VAT

Ticket Info

An invoice and joining instructions will be sent to you 3 weeks before the event. We advise that, on receipt of the invoice, you are liable for any fees incurred in order to attend the event.

Feedback from the 2019 delegates

“I cannot think why I haven’t attended Practitioners’ before over the last 35 years!”

“Everything ran so smoothly and to time. Food was great, speakers great, venue great – thank you!”

Of the 167 members who attended the 2019 event, 98% accorded it an “excellent” or “good” rating.

A closer look at your sessions....

We will be holding a networking dinner with entertainment on the evening of the 26th February, if you would like to join us please request this option when booking.

The SUMO Guy

In a constantly changing and challenging world, this engaging and entertaining session will provide insights and ideas to help get the very best from yourself. The focus will be on the importance of making sure we all put our own oxygen masks on first before helping others. This session will explore how it’s not just our skillset but our mindset that is crucial to our success both at work and in life. Be prepared to laugh as well as learn.

Dementia Friendly Communities

Kat Horner works for Alzheimer’s Society as Dementia Friendly Communities Officer covering the West Midlands region. Kat has been in the role for 5 years, working with local communities, organisations and individuals affected by dementia. Prior to this Kat has worked for Age UK and the Royal Voluntary Service delivering community based services that support older people to continue to live active and independent lives.

Alzheimer’s Society at SLCC Practitioners' Conference

The Art of the “Difficult” Conversation

Do you shy away from tricky talks? Do you wish there was an easy way to solve the problems you have with other people?

Jane Biscombe FSLCC, Clerk to Weymouth Town Council explains how to have the crucial conversations.

Jane joined local government as a youth worker in 1991, 10 years later she moved to Hampshire County Council and was then offered the “enlightening” role of Crisis Project Manager and was parachuted into Council Services to deal with problems as diverse as legal process reengineering, religious education communications, complaints, highways planning and housing allocations.

Jane worked for Surrey County Council and Woking Borough Council before the call to be a clerk became too strong to resist in 2015 and Jane moved to Yateley Town Council. A chance email about the new Town Council being set up in Weymouth in 2018 led Jane to where she is now.

Jane Biscombe FSLCC, Clerk to Weymouth Town Council

Keeping the Right Side of Compliance & Customer Service

Many local council websites are managed by people with little or no training in web standards or accessibility. It is hardly surprising that many councils struggle to meet the minimum legal requirements for accessibility since they are often ‘hostage to fortune’ based on historical design and template choices or suffering from legacy contracts with third party providers where no accessibility standards were specified.

Take a critical look at your own accessibility statement (another legal obligation alongside an accessible website) and accurately gauge how robust it is in terms of meeting technical requirements and supporting disabled users.

Alistair McNaught is a member of the Digital Accessibility Working Group, liaising with Government Digital Services to support the implementation of the legislation in Further and Higher Education.

Website Accessibility at the 2020 Practitioners' Conference

Understanding Crime Prevention & Community Safety

Steve Postlethwaite, Clerk to Fawley Parish Council, will use his 15 years practical knowledge and experience as a Home Office trained Crime Prevention Officer to guide you through your legal requirements as Town & Parish Councils.

Learn the simple tools to apply crime prevention and community safety principles to your council’s risk assessments and decision making processes.

Steve Postlethwaite, will present on Understanding Crime Prevention & Community Safety at Practitioners' Conference

Practitioners’ Conference is generously sponsored by Rialtas Business Solutions (RBS)

For expert advice visit

RBS sponsor Practitioners' Conference 2020