Council: Truro City Council

County: Cornwall

Salary: SPC 55-58 (within Grade LC4)

Closing date: 25/03/2024 12:00

Town Clerk

Applications must be returned by 25/03/2024 12:00

Department: Town Clerk

Salary Scale: SPC 55-58 (within Grade LC4)

Pension Scheme: Local Government Pension Scheme (LGPS)

Responsible to: The City Council

Hours: 37 hours per week

Workplace: Truro City Council offices

The Job Description outlined below indicates the general nature and level of the work undertaken and is not intended to be a detailed list of all duties and tasks. Responsibilities may be periodically updated to meet organisational needs in consultation with the jobholder.


As the Head of the Organisation, the jobholder will play a pivotal role in leading and contributing to the development and success of the Council. The jobholder will ensure the delivery of a range of services and support functions.

The Town Clerk will be the Proper Officer of the Council and as such is under a statutory duty to carry out all the functions, and in particular to serve or issue all the notifications required by law of a local authority’s Proper Officer. The Clerk will be totally responsible for ensuring that the instructions of the Council in connection with its function as a Local Authority is carried out. The Clerk is expected to advise the Council on, and assist in the formation of, overall policies to be followed in respect of the Authority’s activities and in particular to produce all the information required for making effective decisions and to implement constructively all decisions. The person appointed will be accountable to the Council for the effective management of all its resources and will report to them as and when required.


Leadership and Management:

  • To act as the representative of the Council as required.
  • To ensure that statutory and other provisions governing or affecting the running of the Council are observed. The Town Clerk is responsible for implementing the decisions of the Council.
  • As the Head of the organisation, work effectively and collaboratively to develop the overarching strategy of the Council, and ensure the provision of policy and legal advice to the Council and the effective delivery of all business objectives, and projects.
  • In collaboration with Councillors and staff, set the strategy for Council services and asset management.
  • To submit for consideration by the Council proposals for the implementation of policies, procedures, programmes, and other activities necessary to achieve its objectives.
  • To obtain and analyse all relevant information together with the opinions of all key stakeholders into the desirability, feasibility, affordability, and the legal implications of actions under consideration.
  • To deliver high quality leadership to all staff, create a positive organisational culture in line with the Council’s values and standards, and promote a collaborative and team orientated culture based upon a shared unity of purpose and effective communication and promoted appropriate personal development for all.
  • To work in partnership with representatives of all sectors of the community, to promote and maximise the development of the City.
  • To support, advise and assist elected Members in the execution of their representative public duties roles and responsibilities and to act as an ambassador for the Council and the City to enhance its good reputation.
  • To line manage the Deputy Town Clerk and the Parks, Amenities & Facilities Officer in accordance with the Councils performance management plan and appraisal procedures.

Service Delivery

  • To ensure that activities undertaken by the Council are delivered in accordance with best practice, Council strategy, and regulation and meet the needs of parishioners. Ensure such activities are effectively communicated and promoted through appropriate channels.
  • To be accountable for the management of all Council assets and services. To delegate day-to-day responsibility for these services to the appropriate managers and their dedicated teams.
  • To establish effective working practices with external suppliers of business support services (currently including HR and ICT), ensuring clear ownership of the internal and external responsibilities.
  • To monitor the implemented policies of the Council to ensure they are achieving the desired result and where appropriate suggest modifications.
  • To monitor feedback from parishioners and visitors, and external bodies to ensure the Council is delivering services and best practice which are promoted and delivered effectively and are valued by customers.
  • To promote a customer facing, focused open and accountable culture amongst all town Council employees.

Continuous professional Development

  • To maintain and where necessary, acquire up-to-date awareness of national, regional, and local policy matters that are relevant to the sector and the delivery of services and necessary professional knowledge required for the efficient management of the affairs of the Council. This may include attendance at training or seminars.
  • To participate in appraisals and other personal development activities, seeking feedback from staff and partners to inform your personal development.


  • To monitor the work of the designated Responsible Financial Officer.
  • To provide additional assurance and governance of the Town Councils financial affairs within the legal framework for local authorities and to comply with legislation, recommended practice, and accounting codes of practice to ensure that the Town Council complies with the financial regulations.
  • In collaboration with staff and stakeholders bid for project funding and ensure the delegation of responsibilities for the delivery of all projects in accordance with the contractual arrangements.
  • To direct and encourage the Deputy Town Clerk to work with Managers to maximise opportunities for income generation through traded services.

How to apply

  • To apply please download an application pack from Truro City Council website.
  • Once you have an application pack, if you would like to apply, please complete the application form within this pack, or if you have difficulty accessing this, please email [email protected]
  • Deadline for applications is 12 noon Monday 25 March 2024
  • The Selection process will be held during week commencing 15 April 2024 and any face to face interviews will be held in Truro Community Library.

Application Pack

Truro City Council is committed to equality, diversity and inclusivity being at the heart of everything they do.

All employees are required to commit to Truro City Council’s Equality, Diversity and Inclusivity policies and values, treating colleagues and customers with dignity and respect. This document describes in general terms the duties and responsibilities of the post at the time it was drafted. This is not to be taken as exhaustive nor exclusive, and duties may be varied at any time, in consultation with the postholder, to meet the needs of the service.