It's Tough at the Top

Author:Debra Alcock Tyler

So you’ve got the top job … now what?

Many people find themselves in a senior leadership role without the formal training or support they may have had before.

It’s Tough at the Top is a practical, no-nonsense guide to upper-level management from a respected leader in the voluntary sector.

Drawing upon her experiences as a manager, development consultant and chief executive, Debra Allcock Tyler gets to the heart of what matters in senior management, combining leadership theory and models with personal anecdotes and real-life situations.

No sugar-coating, no soft soap, she just tells it as it is.

Illustrations by Private Eye, The Spectator and The Sunday Times cartoonist Grizelda

Who should buy this book?

This book is for newly appointed chief executives and organisation leaders.

It will also be of great use to those who’ve been in post for some time who could (secretly) do with a refresh, and to those who are considering applying for top-level positions.

What does it cover?

This guide is practical, sympathetic and constructive.

  • Get answers to questions you might be too embarrassed to ask.
  • Top-line information from those who have been there and learnt the hard way.
  • Easy-to-understand format, with case studies and examples.
  • Learn how to lead and inspire, without breaking a sweat.

New to this fully revised second edition:

  • Completely updated material on working with trustees
  • The addition of practical examples and tools
  • New top tips from experienced sector leaders

‘Go into many offices of CEOs in our sector and you will find well-thumbed copies close at hand. Its ideas have got many of us over rough ground more lightly. Perhaps it should be retitled “In Case of Emergency Open Here”!’ Peter Wanless, Chief Executive, NSPCC [from the Foreword].


‘Manages to blend real-life experience and sound academic study, while making the book a pleasure to read. Written in an accessible, practical style it doesn’t preach; rather it gives you the opportunity to reflect on your own leadership style and improve both as a boss and as a human being.’ Alex Swallow, The Influence Expert.


‘Practical, sympathetic and constructive and answers many of the questions we might be embarrassed to ask.’ Bridget Warr, Chief Executive, United Kingdom Homecare Association.

It's Tough at the Top
£14.13 Member’s price
£16.95 Non-Member’s price