Introduction to Local Council Administration (ILCA)

Introduction to Local Council Administration (ILCA)

Essential knowledge

The Introduction to Local Council Administration (ILCA) is a Level 2, online sector specific learning tool designed to support all new council officers in England and Wales in their roles in the first few months of employment, as well as those aspiring to go on and complete their Level 3 CiLCA qualification. The aim of the course is to provide an introduction to the work of a local council, the clerk and its councillors.


Course overview

The aim of the course is to provide an introduction to the work of a local council, its councillors and the clerk. The online programme can be studied in your own time whilst you find your feet in your new role. The course is in five sections based on the Occupational Standards established by the National Training Strategy in England.

Requirement for the course is an interest in the work of local councils.


You will have access to the online course for twelve months. Read more below.


Allow up to 2 hours per module, 5 modules in total

CPD Points

8 CPD points


Online, self-paced


£120 + VAT for members and non-members
Are you a clerk in Wales? You could be eligible for a bursary towards 50% of the cost, click here to find out more. Please also ensure you register for ILCA (Wales) which contains the relevant legislation and content for officers in Wales.

When registering...

Important: Please ensure that, when you register for ILCA online, you login and register for yourself and not on behalf of someone else. If you have a colleague who wishes to register for ILCA please ask them to setup a user account here.

What will I learn?

Module 1: The Core Roles

Establishes your place in local government and the duties and responsibilities of the council as a

corporate body, individual councillors, the chairman and the clerk. It examines the role of the clerk

more closely including the clerk as a researcher, administrator and manager.

Module 3: Finance

Introduces the role of the Responsible Financial Officer (RFO) and proper financial practices, accounts, financial procedures and accounting regulations.

You will consider budgeting, the precept, audits, insurance, income generation and the management of risk.

Module 5: Community

Identifies community needs and plans. We introduce community representation, engagement, empowerment and support.

With emphasis on stress partnership working, public relations and raising the council’s profile in the community.

Module 2: Law and Procedures

Establishes the council’s legal framework including duties, powers and other statutory requirements.

It introduces agendas, minutes, meeting procedures, and the value of standing orders, delegation and committee structures.

Module 4: Management

Establishes the role of the council and its officers in planning, managing, funding and reviewing projects, services, assets and facilities.

It provides guidance on managing staff, contracts and the performance of the council as a whole.


After completing the e-learning content for each module, your knowledge and understanding of each module will be assessed through a module assessment.

You must score 80% or above in assessment to pass the module.

Student Feedback

“I cannot speak highly enough of ILCA. I started it as Deputy Town Clerk and then my boss the Town Clerk resigned suddenly and I was thrown in at the deep end. Clerking can be a lonely job and it is really so good to be part of a wider network. Studying ILCA has given me the confidence to manage the work of the council – and I have just been promoted to Town Clerk!” Claire Benbow, Clerk to Grange-over-Sands Town Council

“I am really enjoying the course and have learnt so much. I have an interview next week for a clerk role and the learning has given me real confidence boost. I feel that I will be able to talk about the role with a level of understanding and an eagerness to build on what I have learnt and, hopefully, one day progress to CiLCA.” Julie Brennan

ILCA - an introduction to the work of a local council, its councillors and the clerk