Introduction to Local Council Administration (ILCA)

Introduction to Local Council Administration (ILCA)

Essential knowledge

The Introduction to Local Council Administration (ILCA) is a Level 2, online sector specific learning tool designed to support all new council officers in England and Wales in their roles in the first few months of employment, as well as those aspiring to go on and complete their Level 3 CiLCA qualification. The aim of the course is to provide an introduction to the work of a local council, the clerk and its councillors.

£120 + VAT for members and non-members.

Are you a clerk in Wales?
You could be eligible for a bursary towards 50% of the cost, click here to find out more.
Please also ensure you register for ILCA (Wales) which contains the relevant legislation and content for officers in Wales.

What will I learn?

The aim of the course is to provide an introduction to the work of a local council, its councillors and the clerk. The online programme can be studied in your own time whilst you find your feet in your new role. The course is in five sections based on the Occupational Standards established by the National Training Strategy in England:

  1. The Core Roles establishes your place in local government and the duties and responsibilities of the council as a corporate body, individual councillors, the chairman and the clerk. It examines the role of the clerk more closely including the clerk as a researcher, administrator and manager.
  2. Law and Procedures establishes the council’s legal framework including duties, powers and other statutory requirements. It introduces agendas, minutes, meeting procedures, and the value of standing orders, delegation and committee structures.
  3. Finance introduces the role of the Responsible Financial Officer (RFO) and proper financial practices, accounts, financial procedures and accounting regulations. You will consider budgeting, the precept, audits, insurance, income generation and the management of risk.
  4. Management establishes the role of the council and its officers in planning, managing, funding and reviewing projects, services, assets and facilities. It provides guidance on managing staff, contracts and the performance of the council as a whole.
  5. Community identifies community needs and plans. We introduce community representation, engagement, empowerment and support. With emphasis on stress partnership working, public relations and raising the council’s profile in the community

How will I learn?

  • The course has five modules. Each module contains several sections and pages of activities, questions and explanations.
  • To gain a certificate and 8 CPD points you must pass the Assessment. You can have one attempt at each of two tests and pass a test with a score of 80%.


How long will it take?

It can be studied intensively over a few days or perhaps by doing one module a week or fortnight; it’s up to you. As soon as payment has been received and processed, you will have access to the online course for twelve months. You are strongly advised to start studying as soon as you can and keep the momentum going by joining a networking event or webinar.


When registering….

Important: Please ensure that, when you register for ILCA online, you login and register for yourself and not on behalf of someone else.

If you have a colleague who wishes to register for ILCA please ask them to setup a user account here.

Student Feedback

“I cannot speak highly enough of ILCA. I started it as Deputy Town Clerk and then my boss the Town Clerk resigned suddenly and I was thrown in at the deep end. Clerking can be a lonely job and it is really so good to be part of a wider network. Studying ILCA has given me the confidence to manage the work of the council – and I have just been promoted to Town Clerk!” Claire Benbow, Clerk to Grange-over-Sands Town Council

“I am really enjoying the course and have learnt so much. I have an interview next week for a clerk role and the learning has given me real confidence boost. I feel that I will be able to talk about the role with a level of understanding and an eagerness to build on what I have learnt and, hopefully, one day progress to CiLCA.” Julie Brennan

ILCA - an introduction to the work of a local council, its councillors and the clerk