Introduction to Local Council Administration (ILCA)

ILCA gets a Revamp!


In order to make the ILCA experience even better and enhance learning, we have taken the decision to move to a NEW, updated e-Learning platform.

The new platform will be:

  • User-friendly, making it easier to navigate through the syllabus
  • Content rich, allowing students to absorb and access information faster
  • Quick and effective, ensuring students can complete the course efficiently

When will this happen?


To ensure a smooth transition, unfortunately the ILCA platform will be unavailable from Wednesday 28th October – Monday 2nd November.

On Monday 2nd November, existing students will be automatically enrolled on the new ILCA platform and their new login details will be emailed to them from

Students are welcome to download any resources from the current course prior to 28th October, however, all the current resource (plus even more!) will be available on the new platform.

What do existing students need to do?

We ask that students complete the current module they are on by 5pm Tuesday 27th October. Students will be able to complete any remaining modules on the new platform after the transition. Students do not need to rush to complete the ILCA course in it’s entirety.

If you have any questions about our new eLearning platform please email

Introduction to Local Council Administration (ILCA)

Essential knowledge

The Introduction to Local Council Administration (ILCA) is a Level 2, online sector specific learning tool will support all new council officers in England and Wales in their roles in the first few months of employment, as well as those aspiring to go on and complete their Level 3 CiLCA qualification. The aim of the course is to provide an introduction to the work of a local council, the clerk and its councillors.

£99 + VAT for members and non-members.

Exciting Announcement

The Welsh Government is pleased to announce a bursary scheme to cover 50% of the cost of ILCA, webinars, training courses, conferences or CPD events up to a maximum bursary payment of £100 for clerks in Wales.
Click here to find out more

“I cannot speak highly enough of ILCA. I started it as Deputy Town Clerk and then my boss the Town Clerk resigned suddenly and I was thrown in at the deep end. Clerking can be a lonely job and it is really so good to be part of a wider network. Studying ILCA has given me the confidence to manage the work of the council – and I have just been promoted to Town Clerk!” Claire Benbow, Clerk to Grange-over-Sands Town Council

What will I learn?

The aim of the course is to provide an introduction to the work of a local council, its councillors and the clerk. The online programme can be studied in your own time whilst you find your feet in your new role. The course is in five sections based on the Occupational Standards established by the National Training Strategy in England:

  1. The Core Roles establishes your place in local government and the duties and responsibilities of the council as a corporate body, individual councillors, the chairman and the clerk. It examines the role of the clerk more closely including the clerk as a researcher, administrator and manager.
  2. Law and Procedures establishes the council’s legal framework including duties, powers and other statutory requirements. It introduces agendas, minutes, meeting procedures, and the value of standing orders, delegation and committee structures.
  3. Finance introduces the role of the Responsible Financial Officer (RFO) and proper financial practices, accounts, financial procedures and accounting regulations. You will consider budgeting, the precept, audits, insurance, income generation and the management of risk.
  4. Management establishes the role of the council and its officers in planning, managing, funding and reviewing projects, services, assets and facilities. It provides guidance on managing staff, contracts and the performance of the council as a whole.
  5. Community identifies community needs and plans. We introduce community representation, engagement, empowerment and support. With emphasis on stress partnership working, public relations and raising the council’s profile in the community

How will I learn?

  • The course has five modules. Each module contains several sections and pages of activities, questions and explanations. Click here to preview the online learning tool.
  • To gain a certificate and CPD points you must pass ‘Activity one: revision exercise’. You can have one attempt at each of two tests and pass a test with a score of 80%.
  • You are strongly advised to join ‘Activity two: networking’ to share ideas, questions and experiences and to deepen your understanding of a module.
  • ‘Activity three: research and writing tasks’ is voluntary but useful if you intend to proceed to CiLCA and you results are checked by a practitioner.

How long will it take?

It can be studied intensively over a few days or perhaps by doing one module a week or fortnight; it’s up to you. From the date when you purchase the course, you have access to the online course for twelve months. You are strongly advised to start studying as soon as you can and keep the momentum going by joining a networking event or webinar.

Complete Activity 1 and claim 8 CPD points!

When registering...

Please ensure that you are registering for yourself and not on behalf of someone else.